Tata Group airline Air India on Wednesday introduced the ‘Fare Lock’ feature. Through this, customers will be able to lock the fare selected by them for 48 hours. However, for this they will have to pay Rs 500 to Rs 1500.
The airline said in an official statement, this will help customers avoid unexpected fluctuations in fares. This service is available only for flight options at least 10 days away from the date of booking the service.
For this facility, customers have to choose their preferred flight option and select the Fare Lock option in the booking flow. After this, a non-refundable fee will have to be paid. Customers can later return to their booking from the ‘Manage Booking’ option.
Three important things related to the Fare Lock feature:
- According to the Air India website, no modification can be made in the booking during the Fare Lock period.
- Fare Lock will be applicable only for Air India flights booked through the official website.
- The fee paid for the fare lock is non-refundable and cannot be adjusted in the flight fare.
Air India: Airline going through a phase of change
Air India is going through a phase of change. The company unveiled a new logo and livery in August last year. After this, the new look of Air India Express was shown in October-2023. Then the company changed the dress code of its employees in December-2023.
Air India also changed its baggage policy for domestic flights. In the lowest fare category in the company’s domestic flight, a passenger can now carry luggage up to 15 KG. Earlier there was a limit of carrying luggage up to 20 KG in the cabin.
Tata took over on 27 January 2022
Tata Sons took over Air India on 27 January 2022. Before the handover of Air India, the chairman of Tata Sons met PM Narendra Modi.
